Website The Air Agents
Airbnb Management Company (Travel business meets estate agent)
Air Agents are a start-up based in Sloane Square. They are known as London’s best loved Airbnb management service. Started in October 2015, The Air Agents have grown at an unbelievable pace, now being firmly established as one of the major Airbnb management players in the London market. Since gaining investment from one of the Dragon’s – Touker Suleyman, we are expanding the operation significantly. As a small start-up our staff have set roles but get involved in different aspects of the business when necessary. It’s a fast paced, exciting sharing economy start up and each staff member has the opportunity to really make a difference.
Overall Job Purposes
This is an exciting position within the Guest Operations team. You will be working on many elements of our guest service operation but primarily managing the Cleaning & Linen operations. This includes scheduling jobs through our technology, recruiting cleaners and managing quality through training.
The role includes;
– Schedule jobs for day & week
– Notifying cleaners of ‘other’ relevant info check in times/owner departure times/collection only info etc
– Updating cleaning & linen checklists within our technology systems
– Liaising with Property Manager to help open and close properties
– Logging in and out keys daily for cleaners
– Liaising with property manager regarding key issues
Recruitment & Quality control
– Regularly checking properties
– Liaising with cleaners to up standards
– Recruiting & training new cleaners