Customer Service Operative

Job title: Customer Service Operative Opportunity: Temp to Perm (initially 3-6 months) Salary: £21,840pa Start date: Immediate Location: Hastings, East Sussex Who are we? Be a part of our digital health success story. Medicspot is an award-winning digital health startup building a unique network of telemedicine clinics. Our technology gives clinicians the ability to remotely examine patients during a live video consultation, resulting in better access and quality of care. We serve the NHS with our technology solutions and the private health market with our tech-enabled pharmacy clinics. We are a fun, passionate, and experienced team, building the largest consultation and examination network in the world. Medicspot is growing very quickly and we need more dynamic people to join our innovative and close-knit team. Who are we looking for? This is a very dynamic role that will adapt with the changing needs of the organisation and our customers, so an inherent ability to move quickly while staying calm and organised is essential. If you’re the person who works harder and smarter when faced with a challenge, then this is for you. You will need: – Minimum 2 years experience in a similar role (telephone support/customer care) – Exceptional verbal and written communication skills – Natural ability to speak calmly and confidently and remain calm under pressure – Self-motivated and able to take own initiative – Experience in working collaboratively as well as independently – Excellent attention to detail, ensuring dependable quality in everything you do – Available to start immediately – Located within 30 minutes drive of our Hastings site (TN38) What do we offer? – Statutory holiday entitlement – Workplace pension scheme – Medicspot doctor consultations – Free Covid testing and discounted testing for family – Dynamic and fast-paced startup environment – Flexible working options – Opportunities to grow and learn professionally