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Customer Service & Operations Executive

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  • Entry Level
  • Paddington, London
  • Posted 2 weeks ago
Matchstick Monkey Ltd

Website Matchstick Monkey Ltd

Dragons' Den Investments - Baby/Nursery Sector

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We are looking to recruit a graduate to join Touker Suleyman’s “Dragons’ Den” Team, to help grow and develop our portfolio of brands in the Baby/Nursery Retail sector.

One of the companies, Matchstick Monkey Ltd, is seeking a Customer Service & Operations Executive to join the team. There will be a particular key focus on supporting the general office administration and sales team.

https://www.matchstickmonkey.com/

Matchstick Monkey is an innovative and fun brand in the baby/nursery industry.

The brand currently has a young dynamic team who have taken the brand worldwide.

The role will include:

  • General administration including processing daily sales
  • Customer Service
  • Assisting with the preparation for trade shows
  • Dealing with general store and online customer requests
  • Processing allocations and maintaining the retail deliveries sheet
  • Inputting and checking daily stock counts (stock take)
  • Participate in projects, as and when required
  • Data entry and assisting with general ad hoc duties

Desired qualities and skills

  • Ability to work to collaborate across cross-functional teams and projects
  • Strong verbal and written communication skills
  • Experience in office administration
  • Ability to prioritise tasks and handle numerous assignments simultaneously
  • Proficient in Microsoft Office
  • Excellent spoken and written English
  • Knowledge of further European languages, especially Spanish, French or German, is advantageous but not necessary
  • You will be working in a busy and fast paced environment with dynamic people but you will learn a lot.

If you meet all the above mentioned requirements, we look forward to hearing from you.

cwilliams@low-profile.com

Tagged as: Communications, Customer Service, Customer Success, Entry Level, Graduate, Operations, SME

Upload your CV/resume or any other relevant file. Max. file size: 128 MB.
I consent to my submitted data being used for the purposes of applying to this job

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