Work.life is London’s newest and most exciting creative workspace. We’re on a mission to change the way we all feel about Monday mornings! We opened our first space in September 2015 in the heart of Camden Town and we are now home to a diverse community of businesses, including established brands like MTV and Dr Martens alongside fast-growth creative start-ups and freelancers. We have had so much fun along the way we have decided to open a few more!
We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient.
- Be the voice of work.life in our spaces
- Build relationships with our community
- Help create awesome content and input into future strategy as we grow
- Create an amazing experience for our members, guests and partners
- Ensure the space runs smoothly and is fully operational
- Answering general phone & member enquiries
- Monitor supplies, including office materials, cleaning equipment and member supplies.
- Assist the Membership Manager with events, from concept development, communication to hosting events.
- Assist with membership management
- Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers
- Handling relevant data processing and administration
- Supporting the administration and organisation of member events, meeting room & event space bookings
- Work directly with management on any issues to ensure the highest level of member experience and satisfaction.
Minimum qualifications
- Driven, passionate and, most importantly, outgoing.
- Excellent communication skills. This is a social role.
- Positive attitude, detail and customer oriented with good multitasking and organisational ability.
- Demonstrated customer service experience.
- Proven ability of adding value to your customers is a big plus.
Start Date
September 2016
Compensation Details
£20,000 per annum, with the opportunity to increase salary after first 3 months