Looking to join a scaling business that delivers leadership programmes to rapidly growing businesses? Check out this fantastic opportunity – WFH with Friday’s off! 💪
So what’s the job?
Horizon37 is looking for a Results Manager to join their dynamic team of coaches and brilliant business people.
Horizon37 delivers leadership programmes to rapidly growing businesses. They are currently a Founder-led team of 15 (a mixture of employees and contractors), including coaches (delivering programmes), their sales and marketing team, and back-office (who are called the “Dynamo Team”.)
Tell me more… 👀
What you’ll be doing…
Coordinating the delivery of their Discover, Align, Transform programme for customers, including:
Programme Process Management
- Drive the well-established processes of the programme
- Ensure successful engagement for every participant in the programme, including the CEO, Exec team, Chair – and the customer’s Programme Administrator
- Act as the key point of contact for communication with their customers
- Look for opportunities to continually improve the customer experience
- Stay on top of problems that crop up, and be proactive about communicating to the H37 team, who will help problem-solve with you
- Work together with their Programme Administrator to deliver a seamless customer experience
Programme Delivery Support
- Support the lead coach with break-out sessions and small group exercises during coaching workshops
- Administrate diagnostic tools (e.g., Horizon37’s Leadership Launchpad and Hey360) which you will be trained in
- Conduct individual 1:1 coaching de-briefs based on insight from diagnostic 1 tools (which you will be trained in)
- Prepare delivery materials (usually in Google Slides) to support the lead delivery coach
- Feedback ideas and insight to the Horizon37 Product Team and work with them to improve their products after each delivery.
Analysis and Report Production
- Synthesise all data gathered in the “Discover Phase” – from customer surveys, interviews, written documents, and H37 coach observations
- Analyse quantitative and qualitative data to draw insight relevant to the customer’s current leadership state and needs
- Write concise reports for an executive audience with guidance from the Insight Lead (who will be one of the Horizon37 coaches allocated on each programme)
- Create and present customer “Team Analyses” using data from their Hey360 diagnostic tool (which you will be trained how to do)
Candidate attributes
- Understanding and interest in both their sector (innovation/growth business ecosystem) and function (leadership coaching) – NB qualifications and experience are less valuable than demonstrable interest
- Appetite for the fast-pace and constant variety of a scaling business
- A strong drive to grow, develop personally, and learn quickly
- Organised, with an ability to prioritise/de-prioritise effectively and manage own time
- Excellent customer service skills, with a “customer-first, results-focussed” mindset
- Excellent listener, open and action-oriented when receiving feedback
- Clear, structured and concise written and verbal communication with senior executives, including charts and diagrams
- Proficient in Google Suite (Drive, Docs, Sheets, Slides)
- Comfortable with qualitative and quantitative analysis
- Appealing and likeable presenter to groups over video and in-person
The exciting bits!
- Work flexibly, part-time four days (or fewer) per week – as a company, they don’t work on Fridays ⏰
- WFH – with travel to customers as required (Mainly based: London, Cambridge & Oxford) 🏢
- Opportunity to work closely with Horizon37’s senior coaches, who can mentor and train you to deliver their coaching methods and programmes over time – subject to your aptitude and appetite ✔️
- Multiple future career options in a scaling business 🚀
- £24k p.a. starting salary for the 4-day week 💰
- 24 days’ annual leave per year 🏖️
- Be part of the bonus scheme that includes extra time off and cash 😍
- Team connection days 🤸
The key details
📍 WFH – With travel to customers as required (mainly based in: London, Cambridge & Oxford)
📅 Flexible working: 4 days (or fewer) per week – and Friday’s off!
💰 Salary £24k p.a. starting salary (for a 4-day week)
NB: Six month probationary period
So, what are the next steps? ✏️
- Apply via Feisty so your application is sent straight to the employer.
- One-way video interview, short exercise/task
- Interview with the Head of People and Coaching Team Lead
- Interview with the Director of Coaching
- Offer!
Horizon37 transform leadership performance to deliver business results.
Innovative, rapid growth businesses and their investors are changing the world for the better, but too often unprepared leadership is holding them back from achieving their mission.
Horizon37 designs and delivers leadership coaching programmes for scale-up exec and non-exec teams, enabling them to succeed in breaking new ground.
They bring expertise on how leadership enables scale-up business performance, and exceptional tried and tested coaching methodologies for individuals and teams. Their programmes are designed to guide leaders to discover for themselves what will make a difference to their performance, and take focused action to improve in priority areas to get business results.
The Horizon37 Customer Promise
- Above all, WE ARE VALUABLE
- Results matter most, we make a difference in your business
- Our work is outstanding quality and we are cutting-edge experts
- You have existing momentum, let’s build on what’s working
- Insight and understanding come first, to inform and adapt our coaching
- We do what we say we will
- We challenge and work at pace
- We can be trusted, we protect confidentiality and always choose to “do the right thing”
- We have positive intent and your interests at heart
- We create safe, confidential environments to create robust, explorative and co-creating relationships