About Nobly POS
Nobly POS (Point of Sale) was founded in 2013 in London and is currently used by hundreds of happy merchants in over 40 countries. Nobly is packed full of features that enable shop owners to get more than they ever thought possible from their point of sale system. From in depth reporting to loyalty schemes, Nobly allows our merchants to gain powerful insights into their business.
You can set up your shop within minutes, without expensive onboarding and support contracts and start making transactions in no time at all. Our powerful integrations connect Nobly POS with payment solutions, accounting software and marketing tools. Nobly POS allows merchants to seamlessly accept card payments, take cash transactions and view their reports from any device at any time.
For more information, visit www.noblypos.com.
What you’ll do:
We’re looking for a customer Success Manager, to join our team and WOW our fantastic community of merchants.
Nobly is at the forefront of the POS revolution and sensational service is our core. We’re all about providing the best possible solution and the highest quality support to shop owners across the world. A tenacity toward surprising our users with an awesome experience is critical to our success and to expanding our community of amazing coffee shops, restaurants, retailers and more.
The right person will be comfortable in an “all hands on deck” environment, who cares for each customer’s business as if it were their own, and loves solving customer issues whilst thriving in a startup culture.
- Experience in a customer support team.
- Background in (POS) support is a must.
- Word savvy. Make potential and existing customers smile each time they chat to us. We want to WOW our merchants with our support.
- Helpful. Get Nobly customers started and support and maintain customer relationships around the globe. We want to give our customers 6 star service!
- Fun. You’re a charismatic people person who can talk to anyone. You’re flexible, and excited to help build something awesome and share it with the world.
- Motivated. You understand the impact of a highly-satisfied customer, grinding away at user issues.
What You Need:
- Perfect communication skills
- Positive attitude
- Fast learner
- Self motivated
Bonus Points:
- Prior experience within the (m)POS or Payment industry
- Any other European Language, especially Spanish
- Hospitality experience