Our People team is growing and we are currently on the lookout for an extremely well organised and proactive person to coordinate the day to day operations of our vibrant office as well as provide the right assistance to the People Manager in making our environment the best possible place to work.
This role is a fantastic opportunity for someone who is very enthusiastic and feels ready to take ownership of the facility coordination in a fast-growing financial technology startup.
You will be joining the business at a very exciting time of rapid growth and product development, among hard-working teams of talented people who are passionate about what they do.
You will be working closely with every person in the business and have to be comfortable in dealing with the stakeholders at all levels of seniority. There are also lots of opportunities to get involved in enhancing Growth Street’s culture—from implementing cross-functional team initiatives and improving the working space to organising various activities and internal staff events.
You will absolutely love this role if…
You are used to fast-paced environments and are able to learn very quickly;
You are extremely well-organised and have a very keen eye for detail;
You see yourself as an efficient team player with excellent verbal and written communication and interpersonal skills;
You are able to work under pressure and have a very good sense of humour;
You strive to become a trusted and reliable member of the team;
You are tech savvy, can work independently, and can use your own initiative.
About us
At Growth Street, we are passionate about helping small to medium-sized businesses maximise their potential by making the applications for credit as quick and easy as possible.
We have created an efficient marketplace for both borrowers and lenders so they can get a much better service than the banks can offer. We are not a bank and we are far more than an alternative lender. We are the future of business finance. With lines of credit of up to £2,000,000, our marketplace allows UK businesses to grow.
We live by our core values, in our interactions with customers and within Growth Street. Those joining us will be part of a fantastic and energetic team that consistently demonstrate our values;
Be curious – We celebrate diversity and we love to learn new things. Whether you’re passionate about taekwondo or opera, we want to hear from you. We are eager to learn, share and use knowledge to positively impact our business for our customers: that is why we ask everyone to be curious.
Be in sync – We are only as strong as the sum of our parts and when we bring our skills and talent together for each other and our customers we are at our most incredible, that’s why we are always working to be in sync.
Beat expectations – At Growth Street, we do what we do for our customers, and we dedicate our time as colleagues to think beyond their immediate needs and beat expectations.
Key responsibilities
Keeping the office pleasant, professional and tidy, making sure that it functions smoothly and in accordance with our company values on a day-to-day basis;
Coordinating the health & safety process for our office floor;
Liaising with our office space provider and suggesting processes to improve the way we work together;
Handling the general phone enquiries line, sorting post, and looking after visitors;
Taking lead in the employee onboarding and offboarding experience, making sure that new hires can access the office efficiently, and that their work desks and IT equipment are set up and ready for them to use;
Taking lead on the internal staff communication by sending out announcements and newsletters to the team;
Setting up meeting rooms and technical equipment for weekly lunch & learns as well as the internal training sessions;
Taking responsibility for purchasing, our weekly grocery shop and helping with booking travel across the business;
Coordinating ad-hoc facility and culture related projects;
Being the ambassador for our social committee.
REQUIREMENTS
Previous experience
Relevant experience in facility operations or front-of-house reception with superb phone etiquette is essential;
Proven track record of organising schedules, prioritising busy workload and creating new effective processes to support the functioning of a demanding office environment is required;
Experience working in a tech startup is highly preferred.
Competencies & traits
We expect you to be…
Organised – You are highly organised and are constantly on the lookout to improve the way you work.
Collaborative – You seek first to understand and then to be understood. You communicate your actions and intentions clearly, both verbally and in a written format.
Proactive – You have a proactive attitude towards problems. You pay attention to detail and think about the implications of what you are doing.
An attractive CV or highly relevant work experience alone aren’t the only indicators of the best role and culture fit. You should be able to see yourself in the above list of values and competencies. During the interview stages, you will be assessed against each of them to ensure this is definitely the role for you!
BENEFITS
Salary: £22-26k, depending on experience and potential
Employer pension contributions of 5% of your base salary
25 days holiday
Free access to bike storage, showers, and changing facilities
Free breakfast & fruit
Budget for books, weekly lunch & learns, a busy social calendar and more…
Growth Street recruits the best talent from around the world: 40% of the team started life outside the UK. We welcome all applicants from within and outside of EU.
The role is based in our London office. We are located 8 minutes from Liverpool Street and 2 minutes from Aldgate tube station.
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